Extracts from theChicagoTribune.com: Elgin Fire Chief John Fahy is a firm believer in the timeless wisdom of Yogi Berra's famous quote: "If you don’t know where you are going, you’ll end up someplace else." This philosophy, which emphasizes the importance of having a clear roadmap for the future, has driven the Elgin Fire Department to complete its very first strategic plan, covering the years 2015 to 2020, as Chief Fahy explained. This comprehensive plan was crafted this spring with the assistance of The Center for Public Safety Excellence, who acted as consultants at a cost of approximately $15,000. The final document was released last week. According to Fahy, only 10% of fire departments across the nation have developed such formal strategic plans. Assistant Fire Chief Dave Schmidt was among the 32 internal stakeholders—members of the fire department staff—who helped refine and define the information gathered from external stakeholders who participated in focus groups. In the past, previous plans lacked formality and often excluded the rank-and-file firefighters from the decision-making process. Additionally, there was little engagement with the general public to gain an external perspective on the department's operations. With many senior leaders within the department nearing retirement, including Fahy, assistant chiefs, and battalion chiefs, this plan also serves to formalize succession planning within the organization. "By 2020, the majority of our staff will likely be retiring after 30 years of service," Schmidt pointed out. Upon completion of the strategic planning process, the final document focused on seven key areas, each with specific goals. These areas included internal communications, external communications and community outreach, disaster preparedness, fire prevention, workforce planning and development, health and wellness, and public education. Chief Fahy noted that in the past, it was relatively straightforward for a fire chief to request necessary equipment from city councils. However, in today's data-driven era, fire departments must not only justify their needs but also provide evidence supporting why these resources are essential and how they will benefit both the department and the broader community. To achieve this, the department and its consultants reached out to 130 community stakeholders through focus groups. Impressively, around 90 individuals attended these sessions, indicating a strong level of public support for the department and municipal operations. Fahy mentioned that he intentionally stepped back from the process to ensure that firefighters felt comfortable expressing their thoughts without feeling pressured by the presence of their leader. Often, strategic plans formulated by committees can become stagnant, gathering dust rather than driving change. In contrast, each of the seven goals outlined in this plan includes objectives with defined timelines, tasks, and estimated costs. Specific personnel have been tasked with ensuring these objectives are met. Many of these objectives build upon one another, creating a progressive framework for improvement. One critical area of focus is workforce planning and development. This section examines current staffing levels in relation to service demands and identifies additional staffing needs based on evolving requirements. Looking ahead, these objectives will involve evaluating personnel management and organizational development programs to prepare current firefighters for future leadership roles. Firefighters in Elgin, like those in other departments nationwide, report encountering fewer fires due to advancements in construction standards. Currently, roughly 75% of service calls are medical-related, while the remaining 25% involve fires, accidents, hazardous materials incidents, and other emergencies. The strategic plan aims to optimize the deployment of existing personnel and equipment to address these changing needs effectively. "Ultimately, we aim to become a more efficient, better-trained, and more communicative department," Fahy concluded. Thanks, Dan!
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